Shipping Information
A MESSAGE TO YOU
We know you're excited to receive your Australian Ace Deals order – and guess what? So are we! That’s why we work hard to get your items to you as quickly as possible.
All of our products are shipped from Australia, with warehouses in either Victoria or New South Wales, depending on stock and demand. Our dedicated team processes orders within 24 hours, but during busy times like holidays, it may take up to 48 hours.
You can expect your order to arrive within 4–14 business days (excluding any delays from couriers). If you’re nearing the end of that delivery window, we totally understand the wait can be frustrating, and we apologize for any delays. Most of the time, it’s out of our hands and in the hands of the postal service, but we promise we’re doing everything we can to get your goodies to you as quickly as possible.
Fast & free delivery? You bet! We offer it Australia-wide, with no minimum purchase required (unless specified).
Once your order is processed and shipped, we’ll send you a shipping confirmation email with a tracking number, so you can keep an eye on your order while it’s on its way.
Got questions? Reach out to us via our Contact Us page, and one of our friendly team members will get back to you within 24–48 hours. Just make sure to include your order number so we can help you faster!
A quick note: While all our products are stored and shipped from Australia, they are not made in Australia. To keep prices affordable, many of our products are made in China, ensuring you get high-quality items without the high price tag.
Thanks for choosing Australian Ace Deals – we appreciate your support and can’t wait to deliver your awesome purchases!